News

As Utilibill’s first-ever employee, Rick Carson has a long history with the company. In his new role as Senior Java Developer, he applies his programming skills to support Utilibill’s developers and write code that stands the test of time. Rick Carson is the kind of person that invents mental programs to solve Rubik’s Cubes, rather […]

Cloud-based utility billing software provider, Utilibill, is doubling the size of its Melbourne and Philippines offices to keep pace with an expanding client base. The move will enhance the company’s capacity to tailor integrated, cloud-based billing solutions to its customers’ size, sector and unique requirements. Since its formation in 2005, Utilibill has experienced rapid growth, […]

A self-professed ‘code geek’, Rinco Sum has worked as a Senior Software Engineer for Utilibill for seven years, using his love of problem solving to find out-of-the-box solutions that benefit systems and customers. With strong software engineering being an integral part of Utilibill’s operations, Rinco’s wealth of experience has been an invaluable asset to the […]

Leading software provider, Utilibill, has been commended as a finalist for the Best Customer Innovation Award at the 2019 Digital Utility Awards. The Digital Utility Awards recognise the utility industry’s greatest achievements in the digitisation of utility networks, processes and practices across Australia. Utilbill was shortlisted for its innovative retail platform, which focuses on enabling […]

Implementing digital transformation within an organisation can be daunting, and it’s sometimes difficult to pinpoint where to start. However, with a realistic strategy, intuitive digital platforms and the right expertise, utilities can remove the barriers to ‘going digital’ and create a business that puts its customers at the centre. Developing a digital transformation strategy tailored […]

The Australian Energy Market Operator (AEMO) has been working with industry to implement a number of changes arising from the Australian Energy Market Commission’s (AEMC) Power of Choice review. One of these changes involved updating the Electricity B2B Framework to ensure all market participants are accredited to interact with AEMO’s systems. Cloud-based utility billing software […]

Cloud computing can offer substantial benefits for utilities, including reduced costs, data security and improved productivity. It’s also a key enabler of digital transformation, modernising the IT architecture and environment, and encouraging digital ways of working. With utilities accumulating more data than ever, it is becoming more and more difficult for organisations to keep all […]

  The move to five-minute settlement data, commencing 1 July 2021, will generate vast quantities of data — five times more than what is currently being processed —  requiring additional resources and creating more potential for human errors. Greater efficiency can be achieved by minimising manual handling processes through the use of automation. The National […]

On site billing software and hardware can present a large capital investment for utility companies. Coupled with ongoing maintenance, upgrades and staff salaries, on premise billing can prove to be a necessary investment. In an EY survey of utilities firms in 2017, nearly half of the respondents said they would need either a major system […]

Utilibill, one of Australia’s most trusted billing companies, will be hosting a stand and sharing its expert knowledge of cloud-based services at Australian Utility Week in November 2018. At a time when information is a company’s most valuable asset, cloud transformation should be at the forefront of utility executives’ minds. With this year’s Australian Utility […]