You can now send SMS directly from Utilibill®

Utilibill ® is excited to announce we have released a new feature to help customers to reduce overdue payments and significantly cut admin costs. As of today, you can now send SMS directly from Utilibill. With 90% of text messages read within 90 seconds, it’s a highly effective and cost-efficient channel. Here are a few […]

The Rule Change

“Great news for Australian Electricity retailers.. deferral of network charges. The recent National Electricity Amendment (Deferral of network charges) Rule 2020 No. 11 (“the Rule Change”) includes a mandatory requirement for retailers to report a discrete set of data about the deferral of network changes.The AEMC made the rule change to allow eligible retailers to […]

Telechoice transitions from Emersion to Utilibill®

Telechoice a leading Australian Telecommunications reseller transitions from Emersion to the Utilibill® Telecom billing platform. Following a well executed implementation project Telechoice have successfully onboarded to Utilibill with customers enjoying a seamless transition. The team at Utilibill are very happy to support the Telechoice business which provides a suite of telecommunication goods and services. The […]

Cebu Security Team Hit Manila for Policy and Procedure review

Today the Cebu security team went to Manila to do a deep dive in some new thoughts on best practices in Policy and Procedure creation deployment and management. At Utilibill we take security seriously, It plays part in many decisions we make on a day to day basis. Embedding a support framework with policy and […]

Electricityinabox spins up a Utilibill AEMO connected Billing and CRM platform instance for lightning fast go to market

In anticipation of Electricityinabox being granted its Electricity retailer licence their business have spun up an instance of Utilibills’ AEMO B2B Connected market system. Electricityinabox will be providing More telecom and Tangerine co-branded electricity. It is anticipated that the arrangements with More telecom and Tangerine will kick off before the end of the year and […]

Utilibill Australia purchased our American Domain name !

Big news following decades of chasing the domain to compliment the domain and be key point of presence in US markets, we can now announce that John Powers sold us This has been a long long game but this week we finalised completion. Great news for the future of the international business […]

NEMO the Irish Electricity Market system integration has just been completed !

Following a rigorous 6 months Utilibill has completed the market system integration with NEMO the Irish National Electricity Market Operator. Under the engagement Utilibill now has the capability to raise all the required market messaged (MMs) for Service orders (SO’s) and Change requests (CR’s) for electricity retailers that have completed market entry into Ireland. The […]

Utilibill® Releases its all-in-one Electricity billing platform.

The new release Version 7 introduces the ability to bill customers of three industry segments in one platform. Embedded networks, Mass market (Retail) and C&I (Commercial and Industrial) can now all be managed from a single instance. This is a world first and will lead the way for Utilities looking to either consolidate systems or […]

Your security questions about the cloud answered

On-premise software is installed locally, on a company’s own computers and servers, whereas cloud-based software is hosted on the vendor’s servers and accessed through a web browser. For this reason, security is often the top concern for those looking to migrate to the cloud; however, reputable cloud vendors have strict standards in place to keep […]

Cebu Catch up with Management

Igor and Morgan dropped in on some of the team at Cebu to check out new office space, catch up with the team and prepare for our next phase of growth. With new customers currently on boarding in both our telecom division and our Energy division there was plenty of great discussion around systems and […]