Cloud billing for Utilities - Transition your business to the Cloud

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Customer Self Signup Kiosk

Your customers want a smooth sign-up process that is seamless, self-explanatory and available 24 x 7. Utilibill provides a portal solution that is customisable and enables your clients to set themselves up with internet access and view and pay their bills.

Admin configuration Panel

Utilibill® embrace customer self enablement. This extends to our utility and Telco customers. One of our key differentiators is that we focus on providing you the tools to make the changes to your bills or customisations to the platform yourself.

If your existing provider needs you to log tickets wait 6 months and pay huge project and implementation fees then you need to ask why.

HTML Invoice Designer

Utilibill invoices are produced via a proprietary and highly flexible HTML design tool which allows production via a WYSIWG editor or direct HTML editing, some limitations on template design may apply. We offer a free 30 day trial of this feature together with other features, we recommend that during your trial period you configure the system to your requirements, including any invoice templates to make sure that the limitations on design fit your requirements.

Rate Plan Tool

Any rate plan you can find in the Retail market you can replicate with Utilibill’s® comprehensive rate plan tool.

For On Market Retail electricity providers build simple all-encompassing plans and assign them to customers.

Commercial and Industrial Customers build up a cost stack which is a group of smaller plans which provide greater flexibility.

Embedded Utilities typically have one or two plans per building they are providing service to.

We provide a solution to C&I, Retail and embedded in one platform.

Customer Portal customisation

Give your customers “Self Help”. This ranges from the simple process of paying your bill through to move in and move out online.

More aware customers enjoy utilizing our platform to log requests directly into our platform workflow. So say goodbye to data double entry, responding to customer’s email and hello to a fully tracked workflow model.

NEM12 & NEM13 File imports and exports

Utilibill® is AEMO Certified. We automate all communications with the market hub. NEM12 and NEM13 data is dynamically imported and made available to operators and end customers alike.

With this information, consumers can make their own decisions on increasing conservation and efficiency through intelligence and decision making.

Time of Use - Interval Data

More of our customers are moving to Time of use or Interval data billing. We have introduced a number of new modules, one which enables you to configure the time bands and apply different tariffs accordingly. These intervals can be 15 – minute, 30 – minute, or hourly increments.

Meter Readers

Meter Readers use our platform to read meters, organize their walk order, even perform on the spot hot billing to issue customers bills on the spot for those with suited business models.