Cloud billing for Utilities - Transition your business to the Cloud
Customer Self Signup Kiosk
Your customers want smooth seamless signup processes which are available 24×7 and self explanitory. Utilibill® provides a customisable portal solution which enables your customers to sign up, set them selfs up interenet access, view and pay bills.
Admin configuration Panel
Utilibill® embrace customer self enablement. This extends to our utility and Telco customers. One of our key differentiators is that we focus on providing you the tools to make the changes to your bills or customisations to the platform your self.
If your existing providers needs you to log tickets wait 6 months and pay huge project and implementation fees then you need to ask why..
HTML Invoice Designer
Utilibill invoices are produced via a proprietary and highly flexible HTML design tool which allows production via a WYSIWG editor or direct HTML editing, some limitations on template design may apply. We offer a free 30 day trial of this feature together with other features, we recommend that during your trial period you configure the system to your requirements including any invoice templates to make sure that the limitations on design fit your requirements.
Rate Plan Tool
Any rate plan you can find in the Retail market you can replicate with Utilibill’s comprehensive rate plan tool.
For On Market Retail electricity providers build simple all encompassing plans and assign them to customers
Commercial and Industrial Customers build up a cost stack which is a group of smaller plans which provides greater flexibility
Embedded Utilities typically have one or two plans per building they are providing service to.
We provide a solution to C&I, Retail and embedded in one platform.
Customer Portal customisation
Give your customers “Self Help” This ranges from the simple process of paying your bill through to move in and move out online.
More aware customers enjoy utilising our platform to log requests directly into our platforms workflow. So say goodbye to data double entry, responding to customers email and hello to a fully tracked workflow model.
NEM12 & NEM13 File imports and exports
Utilibill® is AEMO Certified. We automate all communications with the market hub. NEM12 and NEM13 data is dynamically imported and made available to operators and end customers alike.
With this information consumers can make their own decisions on increasing conservation and efficiency through intelligent and decision making.
Time of Use - Interval Data
More of our customers are moving to Time of use or Interval data billing. We have introduced a number of new modules , one which enables you to configure the time bands and apply different tariffs accordingly. These intervals can be 15minute, 30 minute, or hourly increments.
Meter Readers use our platform to read meters, organise their walk order, even perform on the spot hot billing to issue customers bills on the spot for those with suited business models.