Leading software provider, Utilibill, has been commended as a finalist for the Best Customer Innovation Award at the 2019 Digital Utility Awards.

The Digital Utility Awards recognise the utility industry’s greatest achievements in the digitisation of utility networks, processes and practices across Australia.

Utilbill was shortlisted for its innovative retail platform, which focuses on enabling utilities to transition from “on premise” to the secure cloud.

Utilibill founder, Morgan Duncan, said, “It was a great effort to be announced as a finalist for the prestigious Digital Utility Awards for 2019. We were beaten on the day by Jemena, but all the team are looking forward to another tussle for the prize in 2020.

“Our technology solution is ultimately a transformation enabler. It opens the doors to the sweeping changes that all utilities will ultimately embrace – lower cost, elastic solutions that are hosted in the secure cloud, not on premises.

“Software firms are renowned for over-promising and under-delivering, which leads to cost and

time blowouts. We enable utilities to create an account on our website and spin up a billing instance, allowing utilities to invest a very small amount of time in trialing our platform while proving 90-100 per cent of the concept before they commit to our solution. Transitioning from

on-premise to the cloud can be an overwhelming prospect, so we break the barriers to entry to make this change more accessible and achievable.

“The market place is changing and transitioning to the secure cloud is critical to the success of the utilities of tomorrow. It is essential they are prepared for the massive increases in data and have the tools required to make decisions derived from their vast AMI and customer data. The technology solution Utilibill has put to the market is a game-changer and, after several years of working on this under the radar, we are ready to make our presence felt.”

The calibre of entries was extremely high and choosing a winner proved to be a difficult decision for the panel of judges which included Adam Lovell, Executive Director, Water Services Association of Australia; Andrew Dillon, CEO, Energy Networks Australia; and Cassandra Hogan, National Sector Leader – Power & Utilities, KPMG. The three judges have a wealth of experience across water and power utilities.

The Digital Utilities gala dinner and awards ceremony was attended by senior leaders and utility experts from around Australia. Both the awards and the Digital Utilities conference aim to gather some of the best ideas when it comes to the digital transformation of utilities, so that all of the industry can benefit from some of the impressive changes that are being made.