Cloud billing for Utilities that even runs on Mac
Meter Readers use our platform to read meters, organise their walk order, even perform on the spot hot billing to issue customers bills on the spot for those with suited business models.
Customer Portal customisation
Give your customers “Self Help” This ranges from the simple process of paying your bill through to move in and move out online.
More aware customers enjoy utilising our platform to log requests directly into our platforms workflow. So say goodbye to data double entry, responding to customers email and hello to a fully tracked workflow model.
Rate Plan Tool
Any rate plan you can find in the Retail market you can replicate with Utilibill’s comprehensive rate plan tool.
Utility users have a cut down rate plan tool which removes all Telecommunications complications in rate plan building.
Telco users have the full billing and rating engine.
CDRs and UDRs
Telco customers require easy online access to their CDRs, and electricity and water retailers also need to provide their customers associated usage profiles.
With this information consumers can make their own decisions on increasing conservation and efficiency through intelligent and decision making.
HTML Invoice Designer
Utilibill invoices are produced via a proprietary and highly flexible HTML design tool which allows production via a WYSIWG editor or direct HTML editing, some limitations on template design may apply. We offer a free 30 day trial of this feature together with other features, we recommend that during your trial period you configure the system to your requirements including any invoice templates to make sure that the limitations on design fit your requirements.
Time of Use - Interval Data
More of our customers are moving to Time of use or Interval data billing. We have introduced a number of new modules , one which enables you to configure the time bands and apply different tariffs accordingly. These intervals can be 15minute, 30 minute, or hourly increments.
Admin configuration Panel
Utilibill embrace customer self enablement. This extends to our utility and Telco customers. One of our key differentiators is that we focus on providing you the tools to make the changes to your bills or customisations to the platform your self.
If your existing providers needs you to log tickets wait 6 months and pay huge project and implementation fees then you need to ask why..